What happens when I cancel my subscription?

You may continue to use your account until the end of your billing cycle. Once your billing cycle ends, your account will be retained as inactive for 30 days, during which the following actions will be unavailable:

  • Inviting new clients
  • Assigning new resources
  • Reviewing completed resources
  • Adding resources to workbooks
  • Downloading/printing resources from the Library

Your clients’ accounts will also be inactive.

You will be able to browse the Library and see search results during the inactive period. However, you will not be able to open resources.

At the end of the 30-day inactive period, your account, your clients’ accounts, and all associated data will be permanently deleted.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us